Loading courses…
Enter telecom from the customer-facing technical side — pre-sales, solution engineering, customer engineering, and field technical roles. Master the operator buyer's journey from prospecting through closed-won; lead technical discovery calls that uncover real requirements; design solutions matching real telco operator needs across macro 5G, private 5G, FWA, and IoT; build demos that win deals; write RFP technical responses; price and position against incumbents; negotiate competitive deals; and hand off cleanly to delivery. This is the high-paying non-engineer path into telecom.
What pre-sales engineers actually do day-to-day, the buyer's journey in telecom sales, the lifecycle of a telecom deal, how SE works with the rest of the deal team (sales reps, customer engineering, product, executives), and the difference between SE, customer engineering, and post-sales roles.
How to lead an effective discovery call, qualifying questions for telecom operators and enterprises, translating use cases (URLLC, IoT, FWA, slicing) into concrete technical requirements, and documenting them in a requirements traceability matrix the team can act on.
Designing a solution that matches captured requirements, using reference architectures for macro 5G, private 5G, FWA, and IoT, the craft of telecom demos (what to show, what to hide), pricing model construction, and TCO presentation.
The structure of a winning RFP response, technical proposal writing, pricing strategy and competitive positioning, customer negotiation patterns and objection handling, and the post-sale handoff to delivery and customer success.