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Telecom AI/ML & Network Automation

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ETSI ZSM framework: zero-touch service management

ZSM Reference Architecture (ETSI ZSM 002)

The ETSI Zero-touch network and Service Management framework, defined in ETSI GS ZSM 002, provides a reference architecture for fully automated end-to-end service management. The architecture consists of management domains (RAN, transport, core, service) each containing closed-loop automation capabilities. An end-to-end service management domain orchestrates across individual domains via standardized interfaces. Each management domain exposes services through a service-based interface following RESTful API principles. The cross-domain integration fabric enables data sharing, analytics…

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